Aer Lingus Business Class: Is It Worth the Upgrade? (ORD to DUB)

Aer Lingus Business Class: A Practical Transatlantic Option

Recently unearthed from my archives, this review, updated for 2024, reflects my experience on Aer Lingus. While COVID-19 protocols have evolved and Wi-Fi policies have shifted, the core experience remains largely consistent. My sister's October flight from LAX to DUB confirms this, with the primary difference being complimentary Wi-Fi for Business Class passengers and AerClub Concierge members on longer routes.

My journey began at ORD, utilizing the convenient bus service from Terminal 3 to the International Terminal, a welcome time-saver that bypasses re-entry through security at Terminal 5. Upon arrival at the gate, I inquired about seat availability, securing a spot on what I initially believed to be a full flight.

Boarding commenced promptly, with Business Class passengers receiving priority. The A330, the workhorse for Aer Lingus' North American routes (including SFO, LAX, ORD, BOS, EWR, JFK, YYZ, MIA, and MCO, though currently primarily serving DUB from ORD, BOS, JFK, and IAD), features a 1x2x2 or 1x2x1 configuration across seven rows, totaling 30 seats (row 1 has only 3 seats). A pillow, headphones, and bottled water awaited at each seat.

The cabin, while aesthetically pleasing, doesn't quite reach the opulent heights of some competitors. However, practical storage solutions abound, including side compartments and under-seat shoe baskets. The power port (plug & USB), headphone jack, entertainment handset, reading light, and seat controls are conveniently located and easily accessible.

Menus and a Voya amenity kit were distributed pre-flight, accompanied by a choice of water, orange juice, or champagne. The IFE system boasts a 16-inch touchscreen with a decent selection of movies, TV shows, music, games, and a moving map. The provided headphones proved adequate, negating the need for my own.

The meal service commenced with a small plate of starters. Opting for the Chicken, I was perhaps influenced by my initial desire for the Beef and Dauphinoise Potatoes. Dessert offered a Raspberry Tart or a cheese selection. A second bottle of water was provided after the meal.

Snacks were available in the forward galley between services, a thoughtful touch for an overnight flight under seven hours. The seat itself is comfortable, offering ample legroom (58 seat pitch) and a fully flat, 6.5-foot bed. However, I found the fully flat position somewhat claustrophobic. An adjustable divider provides privacy between paired seats.

Two attentive flight attendants served Business Class. Announcements were primarily in English, with greetings in both English and Irish (Gaelic). Business Class passengers receive an invitation to the arrivals lounge at DUB.

Aer Lingus Business Class fares are generally competitive. While the product may not be the most luxurious, it offers good value. Those seeking pampering may be disappointed, but those with realistic expectations will find Aer Lingus a solid choice. A potential drawback is their lack of alliance membership, though Alaska Airlines Mileage Plan members can earn miles on Aer Lingus flights. (As of 2023, Aer Lingus partners with AA and is no longer affiliated with United.)